This article walks Employer Users through how to update their email address and other account information like their associated Company, Address, and Phone Number. Updating the email address cannot be completed by impersonating an Employer User's account as a 12twenty University Admin because requires email verification, and all changes to an Employer User's Account Information must also be verified by entering the password to the Employer User's Account.
Updating Account Information as an Employer User
To update your email as an Employer user on a specific site instance (University platform, Career Center site) or via the Employer Portal, employer.12twenty.com, you will always begin by accessing your Account Settings.
-
After signing in, navigate to the lower lefthand corner of the platform and click on your name
-
Click on "Account Settings" to redirect your view to the Account Settings page
-
Select "Edit" next to Account Info to open the modal that will allow you to edit your email and any other information you wish to update like your Job Title, Company, Phone Number and Address.
-
To update your email replace the value in the Email Address field and note that the "Save Changes" button becomes unavailable. To make any changes to your personal information under your account info you will have verify your password before saving changes. Once you click "Save Changes" after entering your password an email verification window will appear.
-
Once you have plugged the code into the Email Address Verification window, you will receive a notification that your changes have been saved, and you will be redirected to your updated Account Settings.
Note: It can take up to 10 minutes to receive the initial email verification code email - keep in mind this verification will go to the updated email address you entered. If you have not received the code email within 10 minutes, check your spam folder, then request a new code. These codes are good for 1 hour.