This article explains how students and alumni can upload, manage, and update application materials on the 12Twenty platform, submit them for approval, and troubleshoot common upload issues.
Sections
- Uploading Application Materials
- Troubleshooting Application Material Uploads
- Frequently Asked Questions
Uploading Application Materials
To upload application materials, for example a Resume, as a Student or Alumni user:
-
From the left-hand navigation menu, select "Application Materials"
- On the Application Materials page, select "Add New"
- On the new window that appears, fill in the resume name, upload a PDF file, and select "Submit"
- The resume will now appear on your Application Materials page
Pro Tip: The first resume you upload will automatically be selected as the primary resume. With any additional resumes you upload you can select which resume to make your primary resume by selecting the ellipsis next to the resume and selecting the "Make Primary" option.
- If your school has opted to approve resumes for each student, uploaded resumes can be submitted in PDF, doc, or docx format for approval to the school admin.
- Once submitted, the resume will have a yellow "Pending" tag until a Career Center User Approves the Resume.
Pending:
Approved:
Troubleshooting Application Material Uploads
The Application Materials tab under the Student Profile keeps all documents a student may want to upload organized by file type, such as "Resume," "Cover Letter," "Writing Samples" and more. The first thing to consider when troubleshooting a document upload to a student profile in this way is to make sure the file is small enough to upload.
While 12Twenty does not limit how many documents may be uploaded to a student's profile, there is a 5MB limit on individual documents. If you attempt to upload a file larger than 5MB you will receive an "Oops!" error message.
For students who want to upload video resumes, we recommend using the "URL" section of the Application Materials tab so that a link to the file can be embedded in the profile.
If the file is 5MB or less and you're still receiving an error, consider the following:
- Confirm the file type for resumes is a PDF (or doc/docx for approvals).
- Check your internet connection.
- Clear your browser's cache and cookies.
- Shorten the file name and remove any special characters.
- If the issue persists, contact 12Twenty's support team at support@12twenty.com for assistance.
Frequently Asked Questions
Does updating a resume in the "Application Materials" tab automatically update it in existing job applications?
No, updating a resume in the "Application Materials" tab does not automatically update it in existing job applications. You can navigate to the "Applied" tab under the "Interviews and Job Listings" section to view your submitted applications. You will only be able to edit your application if the application window is still open.
Can I upload resumes in formats other than PDF?
Yes, resumes can be uploaded in doc or docx format if Resume Approvals are required.
What format should my final resume be in?
Final resumes must be uploaded in PDF format for use.
Why doesn’t my resume have a badge?
If your resume was submitted before an approval requirement was set up, it will not display a badge, such as the "Pending" or "Approved" tag.
What is the file size limit for a document in Application Materials?
All files uploaded to the Application Materials tab must be 5MB or less, larger files will receive an "Oops!" error message.