Job Network School Administrator FAQ

This article defines the 12twenty Job Network and details the frequently asked questions about the 12twenty Job Network, including how to manage the job postings for the 12twenty Job Network as an administrator.

---

1. What is the 12twenty network?
   12twenty network is a site for employers to reach multiple schools in the 12twenty network.
   
   
2. How do I enable/disable participation in the 12twenty network?
   Contact 12twenty Enterprise team at [e-mail].
   
   
3. What do I receive if I enable multi-post for my school?
   You’ll receive job listings for your students from the 12twenty network specific to your vertical.
   
   
4. Can I edit a job post?
   You will not be able to edit the content of a job posting, however, you can edit the eligibility to manage who can view and apply for the job. Additionally, you can deactivate a 12twenty network job posting after it has been approved.
   
   

5. How do I customize the visibility of 12twenty Job Network postings?

   1. From the Detail view of the job posting, scroll to the Eligibility section and click Edit.

      • Specify the eligibility criteria (e.g., graduation year, degree level, or program).

      • Click Save.

   2. Next, scroll to the Additional Details section and click Edit.

      • Add or update details such as Job Industry, Job Function, or other classification fields.

      • Click Save.

   These settings determine which users can view the posting in Candidate Search and Job Listings.
   
   

6. Will I be able to approve jobs that come from the 12twenty network?
   Yes. You have six days to approve or reject jobs from the network. After six days, the job posting will be automatically approved.
   
   
   
7. Where do 12twenty network jobs come from?
   Jobs from the 12twenty network come from verified partners. If you have a concern about a 12twenty network job, you can contact [e-mail] and give the admin URL to the job posting.
    
8. How will I be able to distinguish new employers added by 12twenty network jobs?
   The "Added By" column will show "12twenty Platform" with the email "[e-mail]". This used to display "Service Service" but was updated to "12twenty Platform" in February 2024. 
   
   
   
9. Why are some 12twenty network jobs missing details?
   12twenty network jobs may be missing some details, but our team is working on additional mapping for these fields.
   
   
10. Why am I receiving more 12twenty network job postings than usual?
    In February 2024, we expanded our job network to bring your students more relevant jobs. This may result in more jobs being delivered to your site than usual. 
    
    
11. Why do we see external URLs for network jobs that start with click.appcast.io?
    12twenty network jobs will always include external URLs that start with click.appcast.io because it is the redirect URL we use. If you have an additional concern about the site that the link redirects you to, please reach out to [e-mail]. 
    
    
12. When I'm approving a network job, where are the values for Industry, Job Function, Practice Area, and Employment Type coming from?
    When an employer posts a job from the employer portal, they select from the ‘Core’ values picklist for these values, which are then automatically mapped on your site based on the existing picklist option mapping. For example, 'Core' industry maps to site instance consolidated industry which maps to the site instance detailed industry. In this example, you can replace “industry” with function, practice area, and employment type and it will work the same way. For more details on picklist mapping, please see this article. 
    
    

13. Why do Network Jobs display an asterisk next to Industry, Function, and Student Group, yet allow admins to save without filling them in?
    These fields show as required because they are required for regular job postings. If eligibility is left blank, then the job will be available to all students.
    
    

14. How can I build a custom report to see jobs posted via the 12twenty network? 
    You can use the filter "Name (Job Posting)" = Is Empty and "12twenty Job Listings" = Yes.
    
    
    

15. How can I identify jobs posted through the 12twenty Employer Portal, and why do they appear in both the “All” and “12twenty Job Listings” tabs?
    Jobs submitted via the 12twenty Employer Portal (employer.12twenty.com), also known as 12twenty for Employers (12te) jobs, appear in both the “All” tab and the “12twenty Job Listings” tab. These jobs are typically marked with a 12twenty globe icon next to the job title.

    This distinguishes them from school-posted jobs, which:

    • Only appear in the “All” and “Job Listings” tabs

    • Do not include the globe icon

    Note: In some cases, the globe icon may be hidden based on the employer’s subscription settings. If you’re not seeing the icon as expected, reach out to Support to confirm whether any custom settings are in place.