Email Studio

Overview & Benefits

Email Studio is a powerful, user-friendly email editor integrated directly into 12twenty, designed to simplify the process of creating visually appealing emails. This feature addresses the common challenge of designing professional-looking emails without needing extensive HTML or design knowledge.

Key benefits include:

  • Easy-to-use drag-and-drop interface for email design.
  • Ability to create and reuse email templates.
  • Advanced design tools to personalize email content with merge tags and dynamic elements.
  • Instant previews for desktop, mobile, and dark-mode viewing.
  • Streamlined workflow directly within your existing email dialogue.

Configuration Requirements

  • Email Studio is a paid add-on to your 12twenty Platform. Please contact CustomerSuccess@12twenty.com if you are interested in adding this feature.
  • Users require appropriate permissions in order to access Email Studio:
    • For Email Campaigns: Access through the Email Templates page.
    • For bulk emailing students: Access via the Student Directory.
    • For Employer Tracking: Access through the Contact Directory.

User Experience

Launching Email Studio

You can launch Email Studio directly when composing emails:

  1. Navigate to the email dialogue in the Student or Contact Directory.
  2. Toggle "Launch Email Studio" to open the Email Studio editor.

Designing Your Email

Within the Email Studio editor, you can:

  • Start from scratch, using a blank template for complete customization.
  • Use your own saved templates for consistency and efficiency.
  • Select from professionally designed templates to quickly create visually appealing emails.

Steps to build your email:

1. Choose your preferred template method:

  • New Template: Start fresh.
  • My Templates: Reuse your previously saved designs.
  • Template Library: Access pre-designed email layouts.

2. Edit your email content using the intuitive drag-and-drop interface.

3. Preview your email in desktop, mobile, and dark modes to ensure it looks great across all platforms.

4. Add merge tags to personalize your emails dynamically.

Saving and Editing Your Email

Once you’re satisfied with your design:

  • Save your changes by clicking Save in the Email Studio modal. Alternatively you can select "Actions" > "Save as template" to save it for use at a later time.
  • Upon saving, your designed email appears as an HTML preview in the main email dialogue. Please note that the email is not editable in this state; in order to edit an email that you have created in Email Studio, simply select "Launch Email Studio" once more.
Your email created in Email Studio is added to the standard email dialogue after selecting "Save."

 

FAQs

Can I edit an email after scheduling it using Email Studio?
Yes, scheduled emails can be edited, but it’s important to preview changes carefully, as editing can affect the email’s formatting.

How can I save a design to reuse later?
Use the “Save as Template” option within Email Studio to name and store your designs for quick access in future emails.

Can we use raw HTML in Email Studio?
Yes! Simply launch Email Studio and select the option to start "From scratch." Then drag the "HTML" block from the editor and paste your HTML.

Is Email Studio available to all user types?
Only admin users and those granted specific permissions listed above can access Email Studio features.

Can I export email recipient lists after using Email Studio?
Yes, recipient lists can be exported directly from the Email Activity page, including details like name, email, subject, and engagement metrics.

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