The below directions outline how to email a group of students, or an individual student, from the Student Directory.
Sections
Emailing Students in Bulk
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Select Students & Alumni from the left navigation.
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Select the +Add Filter button to add any desired filters to refine results (Example: to capture students that have not signed up yet, use Signed Up Status; to look for a particular post-grad outcome, use Post Grad Reported Outcome). You can include or exclude the selected option.
- To email the students in your results, select the three dots to the right of Results Found and then select Message All or Schedule Message All. This will email all of the students within your search results.
Pro-Tip: Mass email blasts tend to have low results. It's always best to create targeted emails based on filtered group of students (departments, majors, cohorts, sections, etc...) Use filters to your advantage to create targeted messages for a group of students.
Emailing an Individual Student
To send an email to an individual student, select the three dots to the right of the desired student's name, then select the "Message" button.
Using "BCC" for Emails
The Email Modal allows users to create and send emails the BCC recipients. To do so, paste or type the email address into the "BCC" field and press the enter key. This will place the email address within a pill-shaped field with an "x" to the right. This confirms the email has been successfully entered into the BCC field and they will receive a copy of the email you send.
Adding Substitution Tags
You can use Substitution tags such as First Name, Last Name, and Magic Login Links to customize the emails sent to students.
A Magic login Link allows students to directly access their account without needing to log in. To send a magic login link, draft an email to students from the Student Directory and include the 'Magic Login Link' merge tag. Magic login links may only be sent to students via email, and each unique link expires after 7 days.
Email template authors can now customize the display text of the magic login link merge tag, by changing the language of "Click here to login" to anything you would like. Previously the link text was fixed; it can now be edited to say anything you'd like while still linking to the correct login URL.
The substitution tag for the Magic Login Link pictured above would have the clickable text "Click here to login." You can edit that message by changing the text to the right of the divider, "|" to your desired messaging. For example, to read "Access your profile" instead, we would still click and add the Magic Login Link Substitution tag from the menu, then edit the text so it read {{MagicLoginLink|Access your profile}}.
Please Note:
- Magic Login Links are only available for Students & Alumni, they are not available for Employers
- Magic Login Links are unique to the user and should not be forwarded to other students outside of 12twenty.
- Please ensure you've added the {{MagicLoginLink|Click here to login.}} substitution tag directly from the substitution tag menu.
FAQ
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How can a student unsubscribe from emails?
You can create a custom checkbox attribute such as "Unsubscribe from emails". If the box is unchecked, that means the student is subscribed. If the box is unchecked, the student is unsubscribed. You can use this custom attribute when emailing throughout the platform by selecting the exclude option for students that have "Yes" selected.
For more information about creating a custom attribute, please see this article.
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How can I see an email after I sent it?
You can navigate to Email Activity to view all emails sent from the platform.