Your 12twenty site now supports multiple payment methods, which can be configured to meet the needs of individual Career Fairs and OCI Rounds. In this article, we'll walk you through how administrators can create, manage, and assign these payment methods, enabling a more customized, seamless payment experience for Employers.
Payment Method Creation
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Navigate to Site Management > Site Settings > Payments
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Select + Add Payment Method
3. Complete the form field below and the processor details
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Name – Internal label for the payment method.
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Payment Processor – Choose from Stripe, TouchNet, or External URL.
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Contact Name, Email, and Phone – This information will appear on invoices and be the primary point of contact for payment-related questions for this method.
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Payment Instructions – Optionally include additional guidance for users. This is especially useful for External URL methods or manual processes.
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Processor Details
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Stripe: Connect your Stripe account through the Stripe integration setup. For more information on the Stripe integration with 12Twenty, click here.
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TouchNet: Populate the following fields to enable payments through TouchNet.
Note: An addendum adding 12twenty to your TouchNet contract may be required in order to complete this integration. Please contact your TouchNet representative for more information.
- External URL: Enter a valid payment URL that directs users to an external payment platform.
Note: 12twenty does not track payments made through External URLs. Invoices must be manually marked as paid by admins.
Applying Payment Methods to Events & OCI
Once created, payment methods can be applied individually to:
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Career Fairs
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OCI Rounds
When creating a new Career Fair or OCI Round, simply select the appropriate Payment Method from the dropdown list. Each instance can use a different method, allowing for customizable payment experiences per event.
Note: Any existing/active Career Fairs or OCI Rounds will retain their original payment method. This ensures ongoing registration and payment workflows remain uninterrupted after the update.
Notifications
If desired, you can customize the automated email notifications that Employers receive based on invoice payment status (Paid, Unpaid, Refunded).
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Navigate to the Notifications tab in the Payments settings area.
2. Click the title of the email you wish to edit, use the ellipsis menu to select Edit, make your changes, and click Save.
Frequently Asked Questions
Do I need to update existing/active Career Fairs and OCI Rounds after the new configuration settings are launched?
No. They will retain their current payment method to avoid registration disruptions.
Will new Career Fairs and OCI Rounds adopt my original payment method?
No. You will need to select a payment method upon creation of the new event.
Are External URL payments tracked by 12twenty?
No. Admins must manually mark invoices as paid for payments processed via an External URL.