If a pending contact is a duplicate of an existing approved contact, merge the two records to ensure a single, accurate contact is included in your Contact Directory. Please use caution when merging contacts, as this action is irreversible.
To merge a contact that has been added to your platform:
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Select "Notifications", then select “Contacts”.
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You will be directed to the Pending Contacts page. Select the Merge icon to merge the pending contact into another contact.
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Enter the name of the contact you would like to merge the pending contact into. Select “Merge” to confirm.
FAQ
Question: How can we tell which contact is "contact 1" and which contact is "contact 2"?