1. 12twenty Support
  2. Career Services Management (CSM)
  3. Job Fairs + Payments

Stripe Integration

Updated

This article outlines the basics of integrating your platform with Stripe to collect payments, and answers some FAQs regarding Stripe & 12Twenty. 

 

BASICS

  • What third party credit card processing system is used?
    • Stripe.
  • What is the percentage Stripe and 12Twenty will retain for this service?
    • Stripe charges 2.9% + 30 cents per transaction.
    • 12Twenty charges an additional 2% per transaction
  • When would the University receive payments for these credit card payments collected, and how?
    • After setting up an account, the University will choose payment frequency from Stripe.

 

SET UP

  • Where do I go to create a Stripe account for my University to integrate with 12Twenty?
  • Where can I find out more about the Stripe integration with 12Twenty?
    • Please see this documentation from Stripe regarding integration and implementation.
  • Do I need an additional agreement with Stripe?
    • No additional agreement is needed. The University will just have to create a Stripe account which is simple to do via their site: https://stripe.com/ca.

 

ADDITIONAL FAQs

  • Where do I see invoice information on my 12Twenty system?
    • By selecting the Payments icon ($) in the top navigation of your site, you will be able to see all of your unpaid, outstanding orders as well as a complete order history.
  • Will the I have the ability to post payments in the system and add notes regarding these payments?
    • Yes, you can create invoice and add notes to generated invoices.
  • Can we email invoices and/or receipts to the company representatives?
    • Career Fairs: Invoices can be emailed to registrants.
    • OCI: To the individual who posts the OCI.
      • For more details on how to send invoices within 12Twenty, please reference our knowledgebase article here.

     

  • We need the capability to both see invoice numbers and search by invoice numbers.
    • The Payments page will allow you to see history of invoices and allow you to search by invoice or Employer name.

     

  • We need to be able to run reports that separate invoices and credit card payments and show paid and not paid.
    • You can export order history which will export invoice status.

     

  • W need to edit registrations – add / delete / waive items.
    • Registrations can bee modified at any time through selecting the employer's name within the Job Fair.

     

  • I need to have the capability to charge for additional items and refund for those deleted / waived.
    • Career Fairs: You can charge for additional items. If you have integrated with Stripe, refunds must be initiated through Stripe.  Modifying the Invoice in 12Twenty will not initiate a refund.
    • OCI: Cannot be done at this time.

     

  • Whose merchant ID will be used?
    • The University will be the merchant of record.

     

  • Will employees enter any cardholder data for customers, or will customers enter their own data?
    • Both Career Center users and Employers can make a payment for an invoice via Stripe, but the Employers usually make the payments themselves.

     

  • Will the I have access to cardholder data?
    • The University will have access to the cardholder name, card type (Visa, MasterCard, etc.), the last 4 digits of the card number, and the expiration date.

     

  • Can I speak with someone from Stripe?
    • Stripe actually doesn't have a phone number for their support / account management team (according to their website here), but you may use this form to send an email to Stripe directly, or view their Documentation library here.

 

Stripe Details

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

See more