On 12twenty, the default setting for how long each graduating class will have access to Outcome Surveys is May 31st of the year following graduation. For Alumni ODA, the Work Experience Survey will become available on May 31st of the year following graduation. Additionally, on May 31st of the year following graduation, Student Users will convert to "Alumni Access" and may lose access to modules like Events, Appointments, and Job Listings. If you need to extend Outcome Survey access for a graduation class, please contact 12twenty Support by submitting a ticket.
Since Graduation Dates vary between institutions, navigate to the Site Settings page by selecting Settings from the left-hand navigation menu. Select Graduation Dates to view the specific dates for your institution.
To learn about managing graduation years and graduation terms, please see this article.
Frequently Asked Questions
What happens if a student or alumnus’ primary email needs to be changed, particularly if they no longer have access to their school email?
An admin can update a student's or alumnus’ primary email. In these situations, admins can switch their account to a personal email after graduation. Once the email is updated, the alumni will need a password reset to regain access, which must be manually sent by an admin. For updating multiple students, we recommend using the Data Upload Tool to streamline the process.