Employer User Roles and Granting Employer Users Access

 

Employer users will want to have access to your 12twenty platform to post jobs and events and to participate in OCI and Resume Books. To allow employer users to access the site, an admin must give them permissions. You can give all employers a default permission or you can assign individual employers unique permissions, based on your school's needs.

Sections
1. Employer User Role Settings
2. Enable Job Posting and OCI Access on the Platform
3. Set Employer User as the Job Posting Owner
4. Additional Resources
5.
Frequently Asked Questions


 

Employer User Role Settings

As an admin, you control what permissions Employer Users (or a particular user) is assigned. You can assign different User Roles to allow individual employers different permissions. To configure this, please follow the steps outlined below:

  1. Navigate to Site Management on the left hand navigation bar. Click the little arrow to bring down more options and click on Manage Users

  2. Select Employers then Roles

  3. Use the three-dot Action Button to Edit the User Role
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  4. Here you can name the User Role and define what User Permissions Employer users have. This includes access to Job Listings, OCI, and Events, as well as Command Center and Resume Books (if enabled on your site)


  5. Be sure to click Save

 

Enable Job Posting and OCI Access on the Platform

Please ensure that the Job Posting module is enabled for Employer Users. Without being enabled, the "Job Posting" tile will not be present on the Employer User's dashboard for your site. To configure this, please follow the steps outlined below:

Note: Your site may have slightly different verbiage or lack "OCI;" however, the steps are the same.

  1. Navigate to Job and OCI Listings settings via Site Management > Site Settings

  2. Ensure that Employer can register for OCI and create job postings is selected and checked-off
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  3. Save Changes

 

Set Employer User as the Job Posting Owner

When a Job Posting is created by an Employer User, they are automatically set as the Job Posting Owner; however, when a Career Center User creates a job posting on behalf of an Employer, they will need to add the Employer User as the "Job Posting Owner." Please note, to be set as a "Job Posting Owner" the Recruiter must have a 12twenty login. Without access, they cannot be set as a Job Posting Owner because they do not have an account. Please follow the steps outlined below:

  1. Navigate to the Job Posting
  2. Edit the Job Posting

  3. Scroll to the Job Posting Owner section and use the free-text field to enter the name or email of the Employer User. Employer User names will auto-populate as you begin typing.
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    Please note - if you type a user that does not exist, you will receive this error message:a

4. When you have completed the Job Listing, click Save


 

Additional Resources

If you need additional information about Employer User Accounts, here are some resources for you. These can be sent to the employer users to help them set up accounts.


 

Frequently Asked Questions

Why is the Recruiter not showing up in the Job Posting Owner field?
This means the Recruiter does not have an Employer User Account or the name/email address associated with the Employer User Account is not the same as the one in your Contact Directory. To resolve this, navigate to your contact directory, search for, and select the Contact you're looking for. If the Contact has a grey box at the bottom of the page, denoting an Employer User Account, please use the name or email address listed in the grey box instead of the information you have for the Contact Record.

Why can't or can a Recruiter see their colleagues' Job Postings?
The selection for "Job Posting from Same Employer" selection for the Employer User Role controls whether or not a Recruiter can see Job Postings from other users within their Company.

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