Overview
The Post-Event Survey feature enables administrators to send customizable surveys to students after events and to analyse their feedback in one place.
How It Works
Creating and Managing Surveys
A new Post-Event Survey section is available in Site Settings → Events → Attributes → Post-Event Survey
Schools can add custom survey questions that apply to specific event types, or set attribute visibility by student attributes like Student Group, College/School, and more.
Each survey includes a standard question called “Event Rating”, where students rate their overall experience on a 1–5 star scale.
Student Experience & Email Delivery Rules
⚠️ NOTE - If you have previously customized the Event Follow-Up email notification, the post-event survey will not work until you update this email template to include the new "PostEventSurveyURL" merge tag
After an event concludes, students receive a Follow-Up Email containing a secure link to the survey (
{{PostEventSurveyUrl}}).Emails are sent X hours after the event (determined by the value specified within the "specify the hours after an event when the follow up.." setting) per the following attendance rules:
If no students are marked as attended → sent to all registrants
If one or more students are marked as attended → sent to attended students only
Students must log in to complete the form.
Once submitted, they see a confirmation message: ✅ “Thank you! Your feedback has been submitted.”
Only admins can view survey responses.
Viewing Post-Event Surveys (Admin Experience)
Student Registrants Tab
A new Post-Event Survey column appears on the Event Detail → Student Registrants tab.
If a student submitted the survey, an icon will populate in this column
If not yet submitted → column is blank for that student
Selecting the icon opens a slide-out with:
Header: Student Name – Post-Event Survey
Body: All survey attributes and the student’s responses
Reporting
A new Post-Event Survey custom report is available under Event reports.
Default columns include: Student (linked to profile), Event (linked to event), Event Date, and Registration Date
All student, event, and survey questions can be added as report columns or filters.
On the Event Analytics page, a new tile summarizes responses to the Event Rating question, giving schools quick insight into overall satisfaction.