Learn how to deliver application packets to employers, manage viewing permissions, and understand how a job's application method affects material collection in 12twenty.
Sections
- Allowing Employers to View Application Materials
- Configuring Application Materials Notifications
- Issuing an Application Packet for an Employer User
- How Application Methods Affect Material Delivery
- Frequently Asked Questions
Allowing Employers to View Application Materials
Each 12twenty for Universities platform with Job Postings allows admins to determine whether or not Employer Users can review Application Materials during the application window or only after the Application Deadline has passed.
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Site Management > Site Settings
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"OCI and Job Listings" or "Job Listings" if your site does not include OCI / OCR
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"General" Tab
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"Access Controls and Notifications"
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"Allow Employers to review non-OCI job applications before the application deadline."
Checked: Employers can view, download, and be emailed Application Materials while Students and Alumni apply for jobs
Unchecked: Employers must wait until the end of the application window before they are allowed to view or download the Application Materials submitted by Students and Alumni.
Configuring Application Materials Notifications
Depending on your configuration to allow employers to view the Application Materials associated with the Job Posting(s), you may need to turn on or off certain Notifications. If you do not want Employer Users (Job Posting Owner) to be delivered Application Materials as each student applies, you will need to disable the "New Application Notification."
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Site Management > Site Settings
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"OCI and Job Listings" or "Job Listings" if your site does not include OCI / OCR
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"Notifications" Tab
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Select the "New Application Notification" and choose Edit from the three-dot Action Button
- Disable the Notification and Save
Issuing an Application Packet for an Employer User
Career Center Users can create and send Application Packets for a Job Listing and send it directly to the Recruiter or Job Posting Owner through your 12twenty Platform.
- Navigate to the Job Posting
- Select the "Applicants (#)" Tab
- Select the three-dot Action Button and choose Download All Application Packages
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Fill out the Packet Details form
Including the Employer User/Recruiter's email address will send the Application Packet to the user
If you choose to include an Email Address to share the packet, the users will receive an email with a link to their Application Packet.
Employer Users who are the Job Posting Owner can also log into your Recruiter Platform, select their Job Posting, and download their packet in the same manner as mentioned above.
How Application Methods Affect Material Delivery
The ability to view, download, and deliver application materials in 12twenty is entirely dependent on the Application Method selected for the Job Posting.
If a Job Posting requires students to apply directly through the 12twenty platform, their resumes, cover letters, and other required documents are stored in the system. These materials can then be compiled into Application Packets.
However, if a Job Posting is configured with an external application method (e.g., "Apply via External Website" or "Apply via Email"), students will submit their materials outside of 12twenty. Because the platform does not collect or host these documents, Career Center users and Employers cannot view, download, or generate Application Packets for these specific postings within 12twenty.
Frequently Asked Questions
Why are employers receiving the Application Materials of each Student/Alumni even though I deselected the "Allow Employers to review non-OCI job applications before the application deadline" option?
The "New Application Notification" may be enabled. Please disable the Notification under Site Management > Site Settings > Job Postings > Notifications.
Why are employers not receiving Application Materials Packets when they are generated?
The "Job Posting Application Packet Generated" Notification may be disabled. Please re-enable this Notification to ensure all users receive a generated Application Materials packet.
Why might there be a delay in automatic emails sent from the system, and what should I do if it exceeds the typical time frame?
There may be a slight delay in sending automatic emails due to email processing, typically up to 30 minutes and not exceeding 2 hours. If an automatic email is not sent within 2 hours, please contact support@12twenty.com with the email name and any relevant links so we can investigate further.
Why can't I generate an Application Packet for a specific Job Posting?
If you are unable to generate an Application Packet or view student documents for a posting, check the job's Application Method. If the employer required students to apply via an external website or directly via email, 12twenty does not collect the application materials. Therefore, no Application Packet can be generated or sent through the platform.