Email Notification Variants

An email notification variant is a variation of an existing email notification that only applies to a specific event or advising appointment type.

 

Sections

  1. When to use Email Notification Variants
  2. How to Create an Email Notification Variant
  3. Frequently Asked Questions

 

When to Use Email Notification Variants

Events

Notification Variants are helpful when different event types need customized messaging to ensure participants receive relevant, event-specific information. For example, "1:1 Company Coffee Chats" often resemble interviews, so it’s important to include guidance on professional appearance and etiquette. A variant of the "Event Registration Confirmation" notification can include links to interview prep resources. You can create multiple variants of the same notification to match each event type on your site.

 

Advising Appointments

Use Notification Variants when different advising appointment types require tailored student preparation. For example, the “Advising Appointment Confirmed” notification for a “Mock Interview” can include links to practice resources and interview tips, while an “Offer Negotiation” appointment confirmation might feature a checklist of key details to bring—such as offer terms and target salary—along with links to salary data and negotiation strategy guides.

How To Create an Email Notification Variant

  1. Navigate to Site Management > Site Settings and select either the "Events" or "Appointments" module. In the example below, we will create an email notification variant within the "Events" module.
  2. Within the "Events" module site settings, select the "Notifications" tab:
  3. Select the email notification that you would like to create a variation of. In the example below, we will create a variation of the "Event Registration" email notification.


  4. On the "Event Registration" email notification detail page, select the 3-dot action button on the upper right corner of the page and select "+ Add Variant" from the drop-down menu:


  5. On the next page the subject and body content of the original email notification are copied over to the new variant. Select the "Event Type(s)*" that the variant applies to and make any desired updates to the email subject or body content.


  6. After saving the variant, navigate back to the "Event Notifications" list and scroll down to the email notification that you created an email variant for. The newly created email notification  variant will be listed below denoted by a squiggly "variant" icon:

 


 

Frequently Asked Questions

How many email variants can I create per email notification?
You can create as many email variants per email notification as there are event or appointment types. For example, if you have 10 event types, you can create 10 email variants for each event email notification.

 

What happens if I delete an email variant?
If you delete an email variant for a notification, users will receive the default (original) email notification.

 

Can I temporarily disable an email variant?
Yes! All email notifications can be disabled, variant or not. If you disable an email variant for a notification, users will receive the default (original) email notification.

 

Can I create email variants for job fairs?
Yes! Because job fairs are just another "Event Type," you can create email variants for any notification and apply it to Job Fair event types. We also recently added an update that allows you to create as many "Job Fair" event types as you would like, so you can create different notification schemes for each job fair event type on campus (e.g., "Engineering Job Fair" or "Internship Job Fair").

 

I am pretty sure someone made an update to one of my email notification variants, but I can't say for certain. Can the support team tell me who, if anyone, made an update to my email notification?
No need! Simply navigate to the email variant in question, select the 3-dot action button on the upper right corner of the page and select the "Audit Log" from the drop-down menu. If a change has been made it will be listed there.

 

We no longer need a particular event or appointment type and wish to merge it with another value. What will happen to the email variant associated with the outgoing event or appointment type?
You will need to remove the outgoing event or appointment type from any email variants (or delete the email variant) before merging, as the system will check to see if there is an active connection to an email variant and will prevent you from merging or deleting the outgoing event or appointment type.




 

 




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