2026 Release Notes

Updated June 04, 2026 21:18

June 5th, 2026

🥳 New Features/Improvements

Payments

Transact is now supported as a payment processor! Admins can select Transact when creating or managing payment methods, alongside existing payment processor options. To learn more about managing payment methods and get started with Transact, review our Payments documentation.

Events

A new "Employer-Defined Events" setting is now available! When enabled, employers can specify all event details required for approval (e.g. event date and time, registration dates, and attendee limits) directly on the event request form, rather than submitting event preferences. This enhancement helps ensure event requests include all the information needed for approval from the start, accelerating the admin review and approval process.

Student Employment

Admins can now convert job postings between standard jobs and student employment postings! New "Convert to Student Employment" / "Convert to Standard Job" actions make it easy to reclassify job postings as needed, helping ensure opportunities are managed in the appropriate module without the need to recreate the posting.

Email Studio

Admins can now access the Email Studio File Manager directly from the Email Templates page! When Email Studio is enabled, use the new "Email Studio File Manager" button to open and manage hosted files without first launching Email Studio.

Email Studio now automatically incorporates your platform's branding colors! When launching Email Studio, the default button background color and link color are pre-populated using your site's configured branding colors.

Employer User Sign Up

The "Share my email with candidates" option is now unchecked by default during employer user sign up. Employers can still choose to enable email sharing, but the default setting now requires an explicit opt-in.

⚠️ Upcoming Deprecations – Action Required by 7/1/26

We’re preparing to deprecate several legacy features—Research Tools, Legacy Appointment Settings, and Legacy Outcome Site Settings—on July 1, 2026. These have already been replaced with more powerful, flexible solutions, including Job IQ Explorer and new configuration-based settings for appointments and outcomes.

To avoid disruption, we recommend transitioning to the new experiences ahead of the deadline. Step-by-step guidance and feature overviews are available here.

To learn more about the upcoming transition, check out our recent webinar that covers how to enable and configure the new site settings for Appointments and Outcome Surveys!

🛠 Fixed

API — Resolved an issue that prevented the OwnerID query parameter from being applied correctly on the Notes endpoint. Queries that include an OwnerID filter now return only notes associated with the specified owner, as expected.
Resume Books — Resolved an issue that caused downloaded resume book PDFs to display a numeric file name instead of the associated resume book or job posting title.
Events — Restored the required field indicator for the Student Publish Date when creating or editing events, ensuring required fields are clearly identified for admin users.
Kiosk — Resolved an issue that could prevent eligible multiple enrollment students from checking in to events when a linked profile did not meet the event's eligibility requirements. Eligible students can now successfully check in as expected.
Outcomes — Resolved an issue that required admins to refresh the page after approving or unapproving an outcome before the updated approval status was displayed. Outcome statuses now refresh automatically and reflect changes immediately.
Standard Reports (NALP) — Resolved an issue that caused the Gender 2 column on NALP survey exports to appear blank for students with a free-text value submitted for How do you describe your gender. The export now correctly includes the student's Gender Description value.

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May 29th, 2026

🛠 Fixed

Saved Searches — The Frequency field is now available when creating saved search notifications for Jobs and Events.
Student Directory — Text attribute values containing special characters, such as “>”, now display as expected in the Student Directory list view.
Students — The “Add Job Preferences” button in the Profile Completion widget now scrolls to the Job Preferences section as expected.
Students — The “MBA Start Date” attribute has been deprecated and removed from exports. This attribute was not available to edit on the student profile or via the API.
Events — Updated event names now display as expected on the student My Calendar page.
OCI/Payments — Fee Notes entered in OCI Administrative Settings no longer appear on employer-facing invoices.
Custom Reports — Resolved an issue that could cause scheduled custom report distributions to fail when the associated report had been deleted.
Mentorships — Mentorships created through bulk manual matching now include Accepted Date and Duration values as expected.
Appointments — Appointment notification links now direct admins to the correct appointment date for platforms using the European (DD/MM/YYYY) date format.

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May 21st, 2026

🥳 New Features/Improvements

Tasks

• Tasks has an all-new look and feel! The updated Tasks list page now includes a clean, modern design, enhanced filtering experience, and a new summary column for improved visibility.

• Tasks now open in a dedicated slideout form, creating a more streamlined workflow when viewing and managing task details. Task Descriptions now support rich text formatting!

• Admin users will now receive a notification when a coworker assigns them a task. To manage this system notification, navigate to the Notifications tab of the Employer Relations site settings page and select the new "Task Assignment" notification.

• More Tasks enhancements are coming soon, including customizable task reminders and the ability to mention coworkers using @mentions!

OCI

OCI Rounds can now be properly archived! Archived OCI Rounds are hidden from the “OCI Round” filter across the platform for students, admins, and employers, helping keep OCI filters clean and relevant. Archived rounds remain visible on individual OCI records and custom report results for accurate historical reporting.

To archive a past OCI Round, navigate to the OCI Rounds tab of the OCI & Job Listing site settings page.

Students

Emails sent to candidates through the 12twenty Global Candidate Search now include a one-click unsubscribe option! This allows students and alumni to opt out of future communications from a specific employer directly from the email notification. After unsubscribing, candidates are shown a confirmation page confirming they will no longer receive emails from that employer. This unsubscribe functionality applies only to communications sent through Global Candidate Search and does not impact emails or notifications sent from other areas of the platform.

Students can manage their full communication opt-out list from the Notifications tab of Account Settings, including the ability to remove specific employers and resume communications.

Accessibility

General accessibility improvements:

- Improved sign-up links so they are easier to identify visually, and open in a new tab.
- Updated the sign-up "City" field to use valid autocomplete behavior.
- Improved page behavior when users zoom or reflow content by preventing sticky widgets from blocking the interface on smaller layouts.

Resume Books

Browser tab titles for Resume Books now display the unique Resume Book name, making it easier to navigate when working across multiple open tabs.

⚠️ Upcoming Deprecations – Action Required by 7/1/26

To avoid disruption, we recommend transitioning to the new experiences ahead of the deadline. Step-by-step guidance and feature overviews are available here.

🛠 Fixed

Outcomes — Expanded audit log access permissions for outcome records. Admin users with the “Manage Job Created by Other Users” permission are now able to view outcome audit logs.
Appointments — Resolved an issue that caused students with only canceled appointments to be included in the Student Activity - Advising Appointment filter. The filter now returns students with active appointments only, as expected.
Job IQ Explorer — Resolved an issue that caused the Job Details widget to return an error when viewing Job IQ Explorer with the US Schools data source selected.
Appointments — Resolved an issue that caused Individual Booking Limit configurations not to be respected across separate appointment blocks, preventing some students from successfully booking eligible appointments.
Outcomes — Users can now select and save a Detailed Industry value on all outcome types when relevant, even when “I do not have a company name. I will be self-employed” or “Employer name to be determined” is selected.

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May 14th, 2026

🛠 Fixed

12twenty Reports — Resolved an issue that caused students to be counted multiple times on the 12twenty Student Outcomes Report when outcomes included more than one “Yes” selection for temporary/contract, freelance, or post-graduation internship attributes.
Mentorships — Resolved an issue that caused the Mentorship Program filter on the Browse Mentorships page to stop being respected after resetting and reapplying filters.
Notes — Resolved an issue that prevented admin users with custom roles and Activities permissions from editing notes from the Activities tab of Contact and Employer profiles.
Activity Stream — Resolved an issue that prevented some notes and activities from displaying on page 2 and beyond of Employer profile Activities tabs and within the Activity Stream module.
Job IQ Explorer — Resolved an issue that caused alternative data sources to sometimes display incorrect data instead of the expected insufficient data warning for employers without enough available data.
Appointments — Resolved an issue that prevented students from interacting with the Appointment Filter Wizard when booking appointments.
Career Fairs — Resolved an issue that prevented the “Select a Time Slot” action from displaying in the Employers list view of career fairs for eligible students.
Outcomes — Resolved an issue that prevented some admins configured to receive outcome submission notifications for all students from receiving email notifications.
Outcomes — Resolved an issue that caused editing an outcome as an admin user to automatically change the outcome’s approval status to Approved.
Outcomes — Resolved an issue that caused Employer and Job Title autocomplete fields on the outcome form to populate values when hovering over suggestions instead of only upon selection.
Email Activity — Resolved an issue that caused slow loading times and intermittent errors when filtering Email Activity results using multiple filters.
Job Postings — Resolved an issue that prevented employer users from selecting a currency when creating a new job posting on platforms with foreign currency enabled.

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May 7th, 2026

🥳 New Features/Improvements

Experiential Learning

We've added more customization options to the Experiential Learning form! Section headers are now customizable, and can include additional instructions displayed to users filling out the form. From the Attributes tab of the Experiential Learning site settings page, use the new “Edit Section” action to update Attribute Group naming and add optional instructions to help guide users when completing each section of the form.

Admins can now choose whether to include the Faculty Supervisor section on the experience form for each Experience Type and/or College workflow! Use the new “Include Faculty Supervisor” toggle on the Experiential Learning site settings page to control whether the Faculty Supervisor section and related fields are displayed.

🛠 Fixed

Students — The “I want to be Included in the Student and Alumni Engagement Directory” attribute now defaults to null (No) for newly created student users when no value is specified during creation, upload, or API call.
Standard Reports — Resolved an issue that caused some unapproved outcomes to be included in standard report results when the “Include Unapproved Jobs in reporting, metrics, admin tools and student tools” reporting setting was disabled.
Appointments — Resolved an issue that caused Post-Appointment Surveys to display as blank for some students when survey attributes were configured with associated colleges.
Appointments — Resolved an issue that caused required Post-Appointment Survey attributes assigned to specific appointment types to incorrectly block survey submission for other appointment types where the attribute was not displayed.
Survey on Login — Resolved an issue that caused login survey attributes to display for students who already had values populated, despite the “Do not ask when value exists” setting being enabled.
Data Upload Tool — Resolved an issue that prevented “(null)” values from clearing existing Education attribute values, such as additional majors, during student data uploads.
Employer Users — Resolved an issue that prevented updates to the Candidate Search permission from saving as expected for some employer users.
Kiosk — Resolved an issue that caused some Appointment Kiosk sessions on iPad devices to unexpectedly expire and require users to log in again, despite the automatic kiosk refresh functionality.
Experiential Learning — Resolved an issue that caused an Oops error when admins attempted to update the Experience Type on some In Progress or Needs More Information experiences.
Job Postings — Resolved an issue that prevented updates to the Employer field on job postings from saving as expected for some admin users.
Job IQ Explorer — Student-identifying attributes are no longer available as filters for student users.

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May 1st, 2026

🥳 New Features/Improvements

Appointments

We’ve added more granular control over Post-Appointment Survey visibility! A new “View All Post-Appointment Surveys” user role permission gives admins more control over access to post-appointment survey responses. When enabled, admins can view all survey responses across appointments. When disabled, admins will only see the Post-Appointment Survey tab for appointments where they are the assigned career advisor, and the survey tab will be hidden for all other appointments.

Accessibility

We made a broad set of accessibility improvements across navigation, forms, dialogs, and interactive elements to create a clearer experience for keyboard and assistive technology users.

Navigation and labels
• Updated login page logos so screen readers announce more descriptive organization names instead of generic image text. This gives users clearer context as soon as they arrive on the sign-in page.
• Added a clearer accessible label to the Copy Email button on profile pages. This helps screen reader users understand exactly what the button does.
• Improved visible keyboard focus on side navigation expand and collapse controls. Users navigating without a mouse can now more easily tell which navigation control is selected.
• Added an accessible label to the mobile show or hide navigation button. This makes the mobile menu easier to identify and use with assistive technology.
• Made global navigation submenu buttons more descriptive so repeated controls no longer sound identical to screen readers. Each submenu control now provides clearer context about the section it affects.
• Improved dashboard tile options menus with more specific accessible labels. This helps users distinguish which tile menu they are opening.
• Adjusted focus ring spacing so focused links and buttons remain readable when navigating by keyboard. This makes active elements easier to see without obscuring their text.
• Improved keyboard navigation for address links that were not consistently reachable before. Users can now move through these interactive items more reliably without a mouse.

Forms and validation
• Improved advanced form inputs so labels, required states, and custom form controls are communicated more consistently to assistive technology. This makes complex fields easier to understand and complete.
• Expanded keyboard accessibility and labeling across admin screens, including buttons, checkboxes, toggles, and standard form controls. These updates make common admin actions more usable for keyboard and screen reader users.
• Standardized how required fields are identified in forms so expectations are clearer before submission. This helps users better understand which information must be entered.
• Added clearer validation messaging for required fields instead of relying on color changes alone. Users now receive more direct guidance on what needs to be corrected.
• Improved focus behavior when new follow-up questions appear based on a user’s answer. Keyboard and screen reader users are now guided more reliably to newly added required questions.

Tooltips and dialogs
• Improved help tooltip behavior so important instructional text is communicated more reliably to assistive technology. This makes contextual guidance easier to access for screen reader users.
• Made image upload requirement guidance more available to assistive technology users. File type and upload expectations are now easier to discover without relying on hover behavior alone.
• Improved modal and dialog accessibility by refining focus behavior and clarifying close controls. Users can now enter, understand, and exit dialogs more predictably with keyboard and screen readers.

Navigation

Browser tab titles have been updated across Employer, Contact, Job Posting, and Event detail pages to display the relevant name, making it easier to navigate when multiple tabs are open! Browser tabs now display as the Employer Name, Contact Full Name, Job Title, or Event Title, providing clearer context at a glance.

Schedule Templates

Admins can now delete schedule templates that are not in use by an active or upcoming career fair!

⚠️ Upcoming Deprecations – Action Required by 7/1/26

To avoid disruption, we recommend transitioning to the new experiences ahead of the deadline. Step-by-step guidance and feature overviews are available here.

🛠 Fixed

Data Upload Tool — Resolved an issue where some required fields, including Graduation Term and College/School 1, were missing from the Student CSV upload template.
Standard Reports (NALP) — Resolved an issue where stipend values were not consistently included in generated reports for applicable outcomes.
Interview Experience / 12twenty Video — Resolved an issue where clicking a student’s name in the Interview Experience page redirected employers to an admin-only student profile page, now opening the resume preview slideout instead.
Outcomes — Resolved an issue where the requirement settings of the Academic Term and School Year attributes were not consistently respected.
Outcomes — Resolved an issue where Industry selections could be bypassed when changing the Employer before submission.

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April 24th, 2026

🥳 New Features/Improvements

Employer Search

Employer search has been improved by intelligently parsing employer names, incorporating aliases, and prioritizing the most relevant terms. This update helps return more relevant results in Employer Directory quick search and supports more intuitive autocomplete behavior, including better matching for exact names, aliases, acronyms, and normalized company names.

On the Employer directory, users can now more easily find an employer when searching, for example:

Exact company name matching is more reliable, ensuring direct matches are consistently returned when the full name is entered (e.g., typing “Amazon.com Inc” correctly matches “Amazon” even with formatting differences)
Three-letter acronyms in parentheses (e.g., “BCG”) are now searchable and return the correct company (e.g., searching “BCG” finds “Boston Consulting Group (BCG)”)
Alias-based searching now returns the correct company even when the official name is not used (e.g., searching “Facebook” correctly returns “Meta”)
More accurate matching on partial company names, improving which employers are returned without changing overall result ordering logic (e.g., searching “Apple” now correctly includes “Apple” without being impacted by noise from “Applebee’s” or “Crabapple Inc.”)
Special characters (&, hyphens, apostrophes, domains like .com) are normalized so searches work without exact formatting (e.g., “ATT” or “AT&T” all match the same company)

These improvements also apply to the employer name autocomplete:

More accurate matching on partial company names, with the most relevant results ranked higher as users type (e.g., typing “App” quickly surfaces “Apple” before “Applebee’s”)
Alias-based searching works in autocomplete, returning strong matches as users type (e.g., typing “Face” surfaces “Meta” due to the “Facebook” alias)
Three-letter acronyms in parentheses (e.g., “BCG”) are now supported in autocomplete (e.g., typing “BCG” immediately suggests “Boston Consulting Group (BCG)”)
Special characters (&, hyphens, apostrophes) are normalized in autocomplete, so users don’t need exact formatting (e.g., typing “ATT” still suggests “AT&T”)

This makes it easier to find the right employer record even when users search with common variations of a company name.

Standard Reports (MBA CSEA)

All updates to the CSEA reports have been finalized, and the following reports are now in line with the CSEA Revised Standards for the Graduating Class of 2026: CSEA Full-Time MBA, CSEA Part-Time MBA / Specialty Master's, & CSEA Full-Time Specialty Master's.

For a comprehensive overview on what’s changed in these reports, check out our "CSEA Class of 2026 Standards Updates" article.

Student Employer Tags

Admins can now extend the ability for students to "tag" employer records, allowing for helpful categorization and tracking!

When enabled, student users with Employer Directory access can apply and remove admin-managed tags to employers directly from the Employer Directory using single or bulk actions. Tagged employers can be easily filtered, and tags display as badges on employer profiles for quick visibility. Each student maintains their own unique set of tagged employers, making it easier to manage outreach and stay organized.

To get started using Student Employer Tags, toggle the new "Enable Student Employer Tagging" setting on the Employer Relations site settings page.

Then navigate to the Picklists tab to set up your tags via the "Student Employer Tags" picklist.

Once tags are created, students may apply those tags to employers via the Employer Directory.

From a student's perspective, tags applied to an employer display as badges when viewing the employer profile.

Mentorships

Manual admin matching is now supported by Mentorships! When running a mentorship program where admins assign mentee/mentor pairings, use the new Mentorships template available via the Data Upload Tool to upload those matches in bulk. The template requires the name of the applicable mentorship program, as well as the mentor and mentee for each match. All mentorship program settings are respected, and students/alumni must meet the criteria for the applicable program.

Once uploaded, mentorships are accessible immediately, and the Admin-Assigned Match notification is automatically sent to the new mentors and mentees.

Admins also have the option to exclusively match students manually via the above process, and prevent mentee populations from browsing/requesting mentors. To utilize this feature, edit your Mentorship Program to enable the "Admin-Assigned Matching Only" setting.

Job IQ Explorer

Job IQ Explorer now defaults to displaying the last five years of data using the Graduation Term filter, providing immediate access to more relevant insights. The Trends tile has been updated to use Graduation Class in place of Year of Accepted Offer for improved data consistency. Additionally, the Alumni page now includes all available alumni data, rather than only data released to students, and various help text and tab labels have been refined for greater clarity.

⚠️ Upcoming Deprecations – Action Required by 7/1/26

To avoid disruption, we recommend transitioning to the new experiences ahead of the deadline. Step-by-step guidance and feature overviews are available here.

🛠 Fixed

Outcomes — Approving an outcome now auto-closes the outcome slideout preview and auto-refreshes the Outcomes list page in real time, removing the newly approved outcome from your pending approval results.
Appointments — Resolved an issue where users could book hybrid appointments without selecting a valid location after switching between In-Person and Virtual options when both were configured as “Select from a List.” The Preferred Location field is now properly required, ensuring users must select a location that matches their chosen appointment type before booking.
Career Fairs — Resolved an issue where students were able to cancel their registration for Career Fair events within the restricted withdrawal window defined in Event site settings. Cancelation restrictions are now properly enforced for all event types.
External Email Capture — Resolved an issue where EEC emails were removed from a student or contact profile after updating the user’s email address. EEC emails now remain associated with the original profile regardless of email address changes, ensuring consistent visibility of historical communications.
Employer Users — Resolved an issue where selecting “I am a University Employee” during employer sign-up via “Continue with Microsoft” did not apply the correct University Employee user role. Users who select this option during sign-up are now properly assigned the University Employee role.

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April 17th, 2026

🥳 New Features/Improvements

Filters

We’ve introduced new icons to filters across the platform, providing a helpful visual cue for the attribute type each filter represents!

Outcomes

We've expanded outcome sharing to allow all outcome types (except “No Information Available”) to be shared with other students and alumni!

Events

We’ve added a total registrant count to the Registered Students tab of all events!

Scheduled Emails

We’ve improved how recipients are displayed for scheduled emails! The recipient section now reflects either the selected filter criteria or the total number of selected users, providing accurate visibility into who will receive the email before it is sent.

⚠️ Upcoming Deprecations – Action Required by 7/1/26

To avoid disruption, we recommend transitioning to the new experiences ahead of the deadline. Step-by-step guidance and feature overviews are available here.

🛠 Fixed

Email Templates — Resolved an issue that caused Magic Login Links to break after editing email templates with additional text. Magic Login Links now retain their correct format and function as expected when templates are updated.
Experiential Learning — Resolved an issue that caused an error when admins attempted to change the Experiential Learning Type on in-progress experiences.
Experiential Learning — Resolved an issue that caused approval reminder emails to send immediately when the reminder timing setting was left blank. Reminder emails are now properly disabled when no timing value is provided.
Employers — Resolved an issue that caused custom attributes with a “Judge” type association to appear on standard employer profiles.
Outcomes — Resolved an issue that caused deleted attachments to appear in exported Outcome Audit Logs. Exported audit files now include only active attachments, and deleted documents are no longer included.
Communities — Resolved an issue that caused Flagged Post notification links to redirect admins to the student/alumni login page.
API — Resolved an issue that caused the Report Distribution File endpoint to return empty objects. The endpoint now returns fully populated response data as expected.
API — Resolved an issue that caused properties with null values to be omitted from certain API responses. API endpoints now consistently return all expected fields, including those with null values.
Clerkships — Resolved an issue that caused the Interview Format field to display the picklist ID instead of the selected value name after saving Interview Evaluations. Interview Format values now display correctly across evaluations.
Picklists — Resolved an issue that caused unexpected encoding characters to appear within some values of a picklist export.

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April 10th, 2026

🥳 New Features/Improvements

Data Upload Tool

Custom education attributes are now included as columns in the Upload Tool's students template! Admins can now seamlessly upload and update custom education attributes using the Data Upload Tool.

⚠️ Upcoming Deprecations – Action Required by 7/1/26

To avoid disruption, we recommend transitioning to the new experiences ahead of the deadline. Step-by-step guidance and feature overviews are available here.

🛠 Fixed

Employers — Resolved an issue where saving updates to a pending employer removed the record from the Employer Approval queue, even though the employer remained in a pending status.
Job IQ Explorer — Updated the Job Source widget help text, which incorrectly referenced a donut chart instead of the displayed bar chart.

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April 3rd, 2026

🥳 New Features/Improvements

Job Postings

Admins can now add custom Application Questions to job postings! These questions will appear in a new “Application Questions” section for students to complete before submitting their application. Responses are included in applicant exports and Custom Job Posting Application Reports. To create application questions, navigate to the Attributes tab of the Job Posting site settings page, and select the "Job Posting Application" form.

Tasks

Admins can now create tasks without associating a contact record. This removes the previous requirement, giving users more flexibility when managing tasks.

Login

Students who click an expired Magic Login Link are now redirected to the login screen with a clear message prompting them to log in and access the platform. Previously, users were directed to an error page with a link to the appropriate login screen.

⚠️ Upcoming Deprecations – Action Required by 7/1/26

To avoid disruption, we recommend transitioning to the new experiences ahead of the deadline. Step-by-step guidance and feature overviews are available here.

🛠 Fixed

Job Postings — Resolved an issue that caused some filterable and pinned attributes to not display or be selectable within the Job Postings module. Missing filters have been restored based on attribute configurations.
Job IQ Explorer — Resolved an issue that caused outcomes from Canadian universities to be excluded from the broader Canadian Schools data set.
Linkedin Import — Resolved an issue that prevented Linkedin profile imports when the provided URL contained special characters. All valid Linkedin URLs can now be imported successfully.

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March 27th, 2026

🥳 New Features/Improvements

Standard Reports (ABA/NALP)

An update was made to ensure students employed as Public Defenders with an Employment Type of "Government" are properly categorized as Public Interest on both the ABA and NALP standard reports.

Students

We've updated the Job Preferences section on the student profile to be read-only, and introduced a new slide-out editor, allowing users to easily view and edit preferences in a more intuitive experience.

🛠️ Fixed

Standard Reports (NALP) – Resolved an issue where submitting the NALP report resulted in an error message. Reports can now be successfully submitted directly to NALP from the 12twenty platform.
Experiential Learning – Resolved an issue where the Experience Approval Reminder email linked supervisors to the admin experience page instead of the approval form. The link now directs to the correct approval page for supervisors.
Outcomes – Resolved an issue where some students with Still Seeking outcomes were incorrectly categorized as Unreported in the Post Graduation Reported Status.
Students – Updated Survey on Login to include “LinkedIn URL” for applicable schools that were missing the initial configuration. Existing schools with this already enabled are unaffected.
API – Resolved an issue where sending a null value for Student Gender via the API did not clear the field, ensuring Gender can now be updated to null as expected.
Mentorships – Resolved an issue where some mentorships were not expiring based on the duration site setting, ensuring Mentorship Program duration limits are now enforced.

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March 23rd, 2026

🥳 New Features/Improvements

Kiosk

Kiosk sessions are now designed for continuous, uninterrupted use! Appointment and Event Kiosks will no longer expire after 24 hours, eliminating the need for daily re-authentication. Additionally, kiosk pages now automatically refresh every 12 hours to ensure the latest updates are applied. Refreshes occur only when the kiosk is idle, preventing any disruption to active check-ins while keeping devices up to date.

Events

Student users with Club Tools (access to create events) can now configure Registration Surveys for their events! Previously limited to admin users, the Registration Survey section is now available on the event creation page for eligible student users.

⚠️ Upcoming Deprecations – Action Required by 7/1/26

We’re preparing to deprecate several legacy features—Research Tools, Legacy Appointment Settings, and Legacy Outcome Site Settings—on July 1, 2026. These have already been replaced with more powerful, flexible solutions, including Job IQ and new configuration-based settings for appointments and outcomes.

To avoid disruption, we recommend transitioning to the new experiences ahead of the deadline. Step-by-step guidance and feature overviews are available here.

🛠️ Fixed

Appointments – Recurring appointment blocks now include a maximum allowable end date of 5 years from the start date of the first block in the series.
Custom Reports – School Administrators can now move any custom report visible to them into or out of any accessible folder, regardless of who created the report or folder. When moving a report into a folder that is not visible to all users, a warning message will appear to prompt visibility review before completing the action.
API – Resolved an issue with the Cities endpoint where using the CountryId query parameter would return an error. The endpoint now correctly requires the Name parameter and supports additional filters including CountryId, StateId, and PostalCode, with new friendly error messaging to guide proper usage.
External Email Capture – Resolved an issue that prevented new External Email Capture emails from displaying on profile Email tabs on first load when matching the selected filters. These emails now appear as expected without requiring users to reset filters.
Mentorships – Resolved an issue with the "Admin-Assigned Match" notification template where missing substitution tags caused errors when editing or saving. Mentorship substitution tags now display correctly, allowing admins to update and save templates as needed.

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March 13th, 2026

🥳 New Features/Improvements

Mentorships

Admins can now create individual mentorship matches directly from the Manage Mentorships page! A +New Mentorship button allows admins to quickly pair a mentor and mentee by selecting an active mentorship program and searching for eligible students. The system validates mentor/mentee eligibility, enforces active match limits, and prevents duplicate or invalid pairings. Once created, both the mentor and mentee receive an email notification letting them know they’ve been matched and directing them to view their mentorship details.

Mentorships

Admins can now cancel an existing mentorship pairing directly from the Manage Mentorships page. A new "Delete" action is available in the more actions menu only when a single mentorship record is selected, helping prevent accidental bulk deletions. Admins are prompted with a confirmation modal before proceeding, and once confirmed, the mentorship record is permanently deleted.

Appointments

We've expanded the Upcoming Appointment Limit Frequency options to give admins more flexibility when configuring appointment booking limits! In addition to the existing Weekly/All Time options, admins can now choose from additional time intervals – Month, 3 Months, 6 Months, and Year – when defining how many upcoming appointments a student can have. These intervals follow standard calendar periods (e.g. Month = the current calendar month, Year = January 1 through December 31), making it easier to manage appointment availability and enforce booking limit policies.

Candidate Search

We've removed the ability for employers to export a list of students from Candidate Search results. Employers may still search for candidates, view resumes, and download resume books as needed.

🛠️ Fixed

Events – Resolved an issue that prevented post-event surveys from displaying questions to students. In some cases, the survey page showed only the Submit button with no visible questions, preventing students from completing the survey and blocking submissions from being recorded. Survey questions now display correctly, allowing students to submit their feedback as expected.
External Email Capture – Resolved an issue where forwarded emails were not associating with a user’s profile if the user’s email address was not included in the To or CC fields of the forwarded message. Emails are now correctly associated with user profiles when captured via the inbound email address, even if the address only appears within the forwarded email thread.
External Email Capture – Resolved an issue where External Email Capture emails displayed on user profiles were not marked with a Delivered status. Successfully captured emails now correctly display as Delivered, aligning with expected behavior and documentation.
External Email Capture – Resolved an issue with External Email Capture where emails sent to multiple recipients displayed the first recipient’s email address on all associated user profiles. Captured emails now correctly display the appropriate recipient address on each user’s profile.
Attributes – Resolved an issue that caused customized student visibility settings to be applied to admins when student visibility was disabled. When an attribute’s student visibility setting is set to No, custom visibility settings are now ignored as expected, and a new message clarifies how student visibility settings impact admin access.
Attributes – Resolved an issue that prevented the privacy shield icon from displaying on some custom attributes when the attribute was configured as Not Shared. The shield icon now appears correctly, indicating when outcome attributes are protected and not shared with employers.
Employers – The employer edit form now consistently displays Save as the action button, regardless of employer status (pending or approved).
OCI – Resolved an issue that caused discrepancies between the Applicant Summary count and the Applicant Summary export within OCI Management. Students whose applications were tied only to deactivated jobs were previously excluded from the summary count but still included in the exported data.
OCI – Resolved an issue that prevented the Interviewer(s) substitution tag from populating in interview reminder notifications for students scheduled in virtual OCI interviews using 12twenty Video. The notification now correctly displays the assigned interviewer names.
Appointments – Resolved an issue that prevented admins from selecting another advisor’s Virtual Meeting URL when editing an appointment block created for that advisor.
Contacts – Resolved an issue on the Merge Suggestions page where the merge suggestions count and related suggestions were not updating after merging duplicate contacts. When a contact is merged, all associated merge suggestions are now removed immediately, the suggestion count updates correctly, and the page refreshes to the first page of results.
Emails – Resolved an issue that caused the Bounced Recipients button to appear on the Student Email Activity page. This option is now correctly restricted to admin users, preventing students from viewing or accessing the bounced recipients list.
Custom Reports – Resolved an issue in Activities Custom Reports where applying entity-specific filters (such as Note, Task, or Activity) could return results with blank values in related columns like Employer Contact or Note Type. Entity-specific filters now automatically exclude other entity types, ensuring reports return only relevant records and display populated values as expected.
Mentorships – Resolved an issue that prevented mentors from appearing in the Mentorship Directory for students who previously had an expired mentorship request with that mentor. Mentors are now displayed correctly in the directory after a request expires, allowing students to request them again.
Mentorships – Resolved an issue that prevented custom attributes in the Mentorships section of the student profile from appearing in the edit modal. These attributes now display correctly and can be edited by admins, and by students when the attribute is configured as editable.

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March 4th, 2026

🥳 New Features/Improvements

Outcome Survey Settings

The Outcome Survey Settings experience has been updated with an all-new v2 survey configuration. The days of clicking through each "Graduation Term" and/or "Program" combination are now gone. Additionally, for partners with "College/School," you can now configure surveys by that attribute as well!

The v2 section now appears directly on the Outcome Survey settings page, with clear "Legacy" and "New!" badges to distinguish between the two versions.

Just like the appointment settings updates, you can setup your new settings and migrate to the new version whenever you are ready- your existing configurations remain in place, and the new configuration can be setup. Once everything is good to go, simply enable "Enable New Outcome Settings" toggle.

Mentorships

The mentorship pairing summary card has been redesigned to more clearly represent the mentor-mentee relationship. The updated card now displays overlapping profile photos for both users, the mentorship program name, and clearly labeled "Mentee" and "Mentor" names — resolving an issue where mentees saw their own photo repeated across multiple active mentorships.

Communities

Students who are added to an invite-only community will now receive a dedicated welcome notification instead of a generic join request notification. The new "Invite-Only New Member" email confirms their membership and includes a direct link to access the community.

Eligibility

"Consolidated Undergraduate Major" has been added to the list of attributes that can be used when configuring eligibility settings, giving schools more precise control over which students are eligible for opportunities.

Magic Login Links

Email template authors can now customize the display text of the magic login link merge tag. Previously the link text was fixed; it can now be edited to say anything you'd like while still linking to the correct login URL.

🛠 Fixed

Mentorships — Resolved an issue that caused the "Completed Tasks" filter on the admin dashboard to revert to single-select. The filter now correctly supports multi-select as intended.
Job Postings — Resolved an intermittent error that could occur when saving OCI period notification settings, which may have prevented certain job posting configurations from saving correctly.
Job IQ / Job Analytics — Resolved an issue that could cause the Job Analytics page to return an error for some schools on page load.
Custom Reports — Resolved an issue where selecting "All Student Groups" in a custom report would incorrectly display an eligibility value of -1 instead of the expected results.
Job Postings — Resolved an issue that may occur when an employer attempts to view job postings shared with their company, which could result in a permissions error despite having the correct access level.
Appointments — Resolved an issue that could prevent students without a student group from successfully booking an appointment, even when the appointment block was otherwise available to them.
Students — Resolved an issue that could cause students to be created without the expected student group mapping record, which may have affected visibility in the student directory and custom reports for some schools.

February 26th, 2026

🥳 New Features/Improvements

Attributes

We’ve introduced a new Campus attribute on the student profile! Schools with students across multiple campuses can now track campus location using this new multi-select picklist field within the Student Education section.

To utilize the new Campus attribute, navigate to the Attributes tab of the Students & Alumni site settings page, select the "Education" form, and enable Campus. Then head to the picklists tab and create your campus picklist values. Admins may then enable Campus as an eligibility field (e.g., for appointments, events, job postings) and include specific campus locations within Admin Group configurations.

Admin User Roles

We’ve added a new user role permission: OCI & Job Listing Settings. Nested under Access Site Settings, this permission allows users to access and manage only the OCI & Job Listing Settings page, without granting access to other areas of Site Settings. This enhancement provides more granular control over Site Settings access, ensuring users can manage OCI & Job Listing configurations while maintaining restricted access to the rest of the Site Management settings.

Site Settings

We’ve refreshed the look and feel of Site Settings! All standard checkbox settings across Site Settings pages have been updated to a modern toggle style for a more consistent and streamlined experience.

No functionality has changed as part of this update.

🛠️ Fixed

Outcomes – Resolved an issue where filters applied on the Outcomes list page persisted after navigating to Notifications > Outcomes, preventing the view from resetting to show outcomes pending approval. Selecting Notifications > Outcomes will now correctly reset filters and display outcomes with a pending approval status, as expected.
Mentorships – Added the missing {{MentorshipLinkModule}} merge tag to the Mentorship Request notification. If you are using the default (unedited) template, the merge tag has been appended to the notification body to ensure recipients can easily review the request via the platform. If you have previously customized this notification, the merge tag is now available to be added.
Appointments – Resolved an issue where legacy appointment duration settings continued to impact availability when the New Appointment Settings were enabled. Appointment availability now correctly reflects the active configurations, ensuring legacy duration settings no longer interfere.
Appointments – Resolved an issue where the waiting room was not being enforced for virtual Office Hours (walk-in) appointments hosted with 12twenty Video.
Events – Resolved an issue where schools logos were not appearing on generated QR Codes for event check-ins.
Events – Resolved an issue where students joining a 12twenty Video meeting from the Employers tab of a Career Fair were not automatically marked as attended. Attendance tracking has been corrected to ensure students are consistently marked as attended whenever they join a 12twenty Video meeting.
Job IQ Explorer – The “Outliers” filter has been removed from the Job IQ Explorer module.
Linkedin Import – Error messages generated during LinkedIn Import now display in a yellow notification banner styled to match the width of the outcome section. When multiple errors are present, they are formatted in a clear bullet-point list for improved readability.

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February 19th, 2026

🥳 New Features/Improvements

Kiosk

Schools can now store additional unique student identifiers to support kiosk check-in when a student ID card returns a value other than the Student ID.

Two new standard student attributes are now available: Digital ID #1 and Digital ID #2. These fields function as unique identifiers, allowing institutions to capture alternate ID values used by campus student ID cards or kiosk systems. Both attributes are editable and filterable by admins, and disabled by default. Digital IDs must be unique to each student user. These attributes are supported in the Data Upload Tool's student template and available via the API.

The 12twenty Kiosk now recognizes Student ID, Digital ID #1, or Digital ID #2 when matching a student during check-in.

Standard Reports (MBA CSEA)

The MBA CSEA reports have been updated with new naming in accordance with the updated standards for the Class of 2026.

CSEA Full-Time MBA (formerly MBA CSEA Full-Time Report)
CSEA Part-Time MBA / Specialty Master’s (formerly MBA CSEA Part-Time Report)
CSEA Full-Time Specialty Master’s (formerly MBA CSEA Specialty Masters Report)

🛠️ Fixed

LinkedIn Import – Resolved an issue that caused imported jobs to duplicate for some students. Additionally, students are now prompted to review and complete any missing required details before finalizing their imported experiences.
Data Upload Tool – Resolved an issue that caused judicial internship uploads to fail with a “Picklist option does not exist for picklist Clerkship Supervisor” error, even when the listed judge already existed. Outcomes uploads with existing judges now process successfully as expected.

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February 13th, 2026

🥳 New Features/Improvements

Employers

A new Auto-Approve Employers setting is now available! When enabled, newly created employers will be automatically approved by the system and added directly to your Employer Directory, bypassing the pending approvals queue. This setting is disabled by default, and is not retroactive (existing pending employers will not be auto-approved when enabled).

To enable auto-approval, navigate to the General tab of the Employer Relations site settings page.

A new Enable Employer Profile Sync Requests setting is also available on this page. When enabled, employer profile sync requests must be reviewed and approved by an admin. When disabled, employer profile sync requests will be automatically approved by the system.

Employer User Sign Up

We’ve streamlined the Employer sign-up experience, setting the stage for a future update which will allow you to collect additional information from employers during sign up and login.

Phone Number and Address fields have been removed from the initial employer sign-up page and moved to a required Survey on Login step.

After signing up, employer users are prompted to complete their required contact details. This prompt will continue to appear until all required contact fields have been submitted.

Outcomes

Continuing Education outcomes can now be shared in the Student Directory! Students pursuing additional education can now mark their Continuing Education outcomes as Shared, making them visible to peers within the Student & Alumni Directory.

Post Event Surveys

We've made it easier for you to view post-event survey results: the star rating will appear directly on the "Registered Students" tab, allowing you to easily view the entire survey in a slide out by clicking on the star rating.

🛠️ Fixed

Career Fairs – Resolved an issue that prevented emails from being sent when admins selected “Email All” or “Email Selected” from the Registered Employers tab of a Career Fair. Emails now send successfully and appear in Email Activity as expected.
Outcomes – Resolved an issue that caused compensation entered in a non-USD currency to display with a USD ($) symbol in Outcomes search results and filters. This incorrectly surfaced certain international salaries as Top/Bottom 10% outliers. Compensation values now correctly respect reported currency types.

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February 6th, 2026

🥳 New Features/Improvements

Mentorships

You can now create and manage multiple mentorship programs within your platform! This enhancement allows admins to configure distinct mentorship programs with their own settings, mentor/mentee populations, specific rules, and unique mentorship tasks. We've also introduced the ability to inactivate (pause) mentorship programs for the off-season.

This added flexibility makes it easier to support different mentoring initiatives, such as seasonal alumni mentoring, peer-to-peer mentoring, or targeted programs, all in one place. Click here to learn more about what's changed, and how to get started with setting up mentorship programs!

Email Activity

Admins can now resend emails to non-openers directly from Email Activity! For emails sent to multiple recipients, a new “Resend to non-openers” option is available from the email detail page, allowing admins to quickly follow up with those recipients who haven’t opened the original message.

This action can only be used once per email, is limited to User Generated emails, and is automatically disabled when all recipients have already opened the email.

Admin User Roles

Admin role permissions for user management are now more granular and flexible! A new "User Management" section has been added to admin user role permissions, allowing admins to independently manage the ability to edit user profiles, manage roles/groups, and impersonate for each user type.

Admin Users

Admin user search has been improved! The primary search on the Manage Users → Admins page now supports searching by both First Name and Last Name, making it faster and easier to find specific admins.

Job IQ Explorer

The Job Details tile of the Job IQ Explorer page has been enhanced with a new Job Titles tab!

Outcomes

Knowledge Source is now available across all job phases and outcome types! This update ensures more consistent and complete outcome tracking by adding the Knowledge Source field to all outcomes other than “No Information Available.”

For existing outcomes created by students that were missing this value, Knowledge Source has been automatically backfilled as Student Reported.

Picklists

We've improved the picklist merge experience by adding search to the “Merge Into” dropdown. Admins can now quickly search and select, making it easier to find the correct option without needing to scroll through the full list.

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February 2nd, 2026

🥳 New Features/Improvements

Career Fairs

Admins are now able to host invite-only career fairs! A new “Invite-Only for Employers” field has been added below Employer Registration Dates. When enabled, only employers who have been invited (manually registered by an admin) will be able to view and access the career fair.

🛠️ Fixed

Appointments – Resolved an issue that allowed students to view and attempt to book appointment slots within the restricted booking window (per the Booking Cutoff setting). Students now only see appointments they are authorized to book based on configured lead time restrictions.
Students – Resolved an issue where the profile completion percentage briefly displayed as incomplete for students with fully completed profiles. The component now correctly hides the percentage bar when a student's profile is 100% complete.
Attributes – Resolved an issue that caused an irrelevant Program Type dropdown to appear under Permissions & Visibility settings for schools not utilizing program types. This dropdown has been removed when not relevant to prevent confusion.

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January 23rd, 2026

🥳 New Features/Improvements

External Email Capture

Introducing External Email Capture! Easily log email conversations that happen outside of 12twenty by forwarding or BCC’ing them to your platform’s unique inbound email address. 12twenty automatically matches the message to the appropriate student or contact profile and stores it as an External email activity. Learn more about External Email Capture here!

Job IQ Explorer

Unlock powerful career insights with Job IQ Explorer, the enhanced analytics tool designed for students, alumni, and career services teams. With intuitive filtering, detailed job data, and customizable settings, Job IQ Explorer makes it easy to explore employment outcomes, compensation trends, offer timing, and more, all in one place. Learn more about the new Job IQ Explorer here!

Job IQ Explorer is designed to replace the existing legacy "Research Tools" within your site instance. Therefore, we recommend that you enable Job IQ Explorer for admin users first, and once ready, contact us via the support team to disable "Research Tools" At the same time, we will enable Job IQ Explorer for your student and alumni users, creating a clean transition.

The existing legacy research tools will be retired in Summer 2026, ahead of the fall semester, and Job IQ Explorer will be automatically enabled for all customers.

If you do not have Research Tools enabled for your platform, reach out to your Account Manager to get set up!

Student Groups

Admins can now merge student groups directly from the Manage Student Groups page! Use the new “Merge Group” action from the group’s ellipsis menu to consolidate two groups. A confirmation modal outlines the impact of merging—including a warning that historical references to the merged group will be updated to the new group.

🛠️ Fixed

Outcomes – A new “Job Phase” column has been added to the Outcome List page, appearing between the “Student” and “Total Compensation” columns.
Outcomes – The Outcome List page now displays the pay period directly beneath the total compensation value, providing clearer context for compensation figures at a glance.
Custom Reports – Resolved an issue where the “Mean Signing Bonus” column in Outcome by Attribute custom reports did not convert when selecting a currency other than USD. This value now correctly reflects the selected currency, consistent with other compensation fields.
OCI - Resolved an issue where applicants incorrectly displayed time conflicts after converting an OCI schedule to a rotational format. Time conflicts will now only appear when valid scheduling overlaps exist.
Appointments - Resolved an issue where some picklists failed to populate as expected in the student post-appointment survey.

January 16th, 2026

🥳 New Features/Improvements

Outcomes

The all-new Outcomes experience is here! We’ve introduced a dedicated Outcomes Search page featuring familiar filtering tools to help you quickly find, review, and approve student outcomes. Results display key details like the outcome summary (with employer logo), student summary, and total compensation when available.

Select a result to open a slideout identical to the student profile view—complete with available actions and the ability to add notes. Admins can also create saved searches, and users with the “Email Students in Bulk” permission can send bulk emails directly from the search results. Learn more about the new Outcomes experience here!

🛠️ Fixed

Standard Reports (MBA CSEA) – Updated the notes on the Full Time MBA CSEA Tables 2.A and 2.B. Note 5 has been removed from Table 2.A, and updated on Table 2.B to clarify: “Students with accepted offers but unknown acceptance dates are counted as having not reported by three months after graduation.”
Job Postings – Removed the duplicate "Student Group" filter from the Job Postings module. Admin users will now see only the functioning "Student Groups" filter when applying filters to job postings.
Students – Resolved an issue where the profile completion percentage briefly displayed as incomplete for students with fully completed profiles.
Custom Reports – Fixed an issue where reapplying the same filters to a Custom Outcome Report could result in inconsistent totals. Reports using identical filters and data will now return consistent results, regardless of whether filters are applied initially or reapplied.
Student Engagement Directory – Updated the behavior of the “Connect” button in the Engagement Directory to ensure connection request emails are sent to the recipient’s primary email address, rather than their alternate or preferred email.
Job Postings – Resolved an issue where the first page of some resumes in application packets was missing the standard footer. All pages of multi-page resumes now consistently display the footer as expected.
OCI Command Center – Resolved an error in the Interview Command Center that occurred when filtering by OCI Round. Admin users can now apply the OCI Round filter without encountering errors, and matching interviews will display as expected.

January 9th, 2026

🥳 New Features/Improvements

Events

Admins are now able to set up custom student event registration surveys! When enabled, students are prompted to complete a short survey during registration. Surveys are fully customizable, and can help gather critical event details such as dietary restrictions, accessibility needs, and overall event goals. Learn more about utilizing Pre-Event Surveys here!

Eligibility

Managing which attributes are available for eligibility just got easier! Admins can now configure eligibility settings for key attributes in one centralized place. A new “Eligibility” section on the Career Services Management "General" site settings page allows you to control which eligibility attributes are available on forms (e.g. Job Posting, OCI, Appointment, Event) and for which user type (admin-only, and/or employer users).

Outcomes - Coming soon!

In our next release, you’ll see a new Outcomes experience added to the left-side navigation. This update introduces a dedicated Outcomes Search page with familiar filtering to help you quickly find and review student outcomes. Results will include key details like the outcome summary (with company logo), student summary, and total compensation when available, plus a slideout view identical to what you see on the student profile, including the same available actions and the ability to add notes. Admins will also be able to create saved searches, and bulk email actions will be available for users with the Email Students in Bulk permission. Learn more about the coming changes here!

🛠️ Fixed

12twenty Video – Resolved an issue where some students and employers were unable to join video meetings due to an unresponsive "Join Room" button. All users can now reliably access 12twenty Video meetings.
Experiential Learning – Resolved an issue where some faculty supervisors were incorrectly displaying as “(null) Faculty Supervisor” on the EL Progress Report. Faculty names now appear as expected.
Mentorships – Fixed an issue that prevented users from accessing mentorship profiles via the Mentorship details slideout. Users can now click through to view complete profile details as expected.
OCI – Resolved an issue where using the "Build Schedule" function resulted in a 404 error for some users. Admins can now build OCI schedules without encountering permission errors.
Schedule Templates – Resolved an issue that prevented admins from creating new schedule templates. Templates can now be saved successfully in Site Settings.